What's New

The latest updates and improvements to Flight Deck

June 2, 2026

Added Email a veteran's or guardian's uploaded documents straight from Flight Deck — in the Application Documents table, check the files you want, open Bulk actions, and choose Email selected. Send them to the veteran, a linked guardian, or a member of your hub's staff; the files go out as attachments. See the Documents guide.
Added Delete uploaded documents from a record — the same Bulk actions menu on the Application Documents table lets Admins and Editors remove files (with a typed confirmation, since it can't be undone).
Added Automatically invite a proposed guardian to apply — when a veteran provides their guardian's email on the application, Flight Deck can email that person an invitation to fill out your guardian form, with the veteran's name pre-filled. Turn it on under Settings → Application Forms in the Notifications section (off by default).
Added Send a veteran or guardian a link to update their own application — great for records submitted a while ago that need fresh medications, a guardian request, or new contact info. Open a record and click Email; review or edit the email message, then send it — or copy a link to share yourself. They update their info without logging in; you get notified when they save. The link expires after 14 days, and staff-only fields stay locked. See the Managing Veterans guide.

Added Notes are now saved individually on veteran and guardian records — each note is stamped with its date and the name of who added it, instead of one shared text box. Look for the Notes tab when viewing or editing a record.

Added New Support area (replaces Feature Suggestions in the Tools menu) — ask a question, report a bug, request a feature, or get migration help, all from one place
Added Every request is now a conversation — we reply right inside your hub and by email, and you can reply back in the same thread. Track your open and closed requests under Support
Changed Feature Suggestions and the old contact form are now combined into Support; any suggestions you had already submitted carried over automatically

Added Import Flights from CSV — added Flights as a third option on the Import Data page with mappable columns for Name, Date, Airline, Hotel, and more
Added Link records during import — Veterans and Guardians can include a "Flight Name" column to be assigned to a flight, and Veterans can include a "Guardian Email" or "Guardian Name" column to pair with their guardian. Anything that can't be matched is imported anyway and listed in a downloadable report
Added Proposed Guardian section is now importable — Veteran CSVs can map columns for the person each veteran named on their application (Guardian First/Last Name, Relationship, Phone, Age, plus the yes/no toggle)
Changed CSV import preserves source timestamps — "Created Date" and "Last Updated Date" columns are now imported as-is instead of being replaced with today's date
Added Status behavior flags on the Statuses page — set any status to auto-archive records when applied (handy for "Mission Complete" or "Declined") and choose whether each status appears in the dashboard pipeline
Added Branch of Service options are now editable per hub on the Application Forms page — add, remove, reorder, or reset to defaults, just like War/Conflict options

Added Improved custom sorting for veterans and guardians — admins can set a tenant-wide default sort order from Settings → Default Sort, with multi-column priority, custom-field support, and respect for the order configured on the Statuses page

Added Customizable columns — choose which columns to display on veteran and guardian lists using the column picker, and reorder them with up/down arrows
Added Sortable column headers — click any column header to sort your list by that field (name, status, branch, war/conflict, application date, and more)
Added Column preferences are saved per hub so your whole team sees the same layout

Added CSV import now supports custom fields — any custom fields your hub has created will appear in the column mapping dropdown during import

Added Automatic email bounce detection — undeliverable veteran and guardian email addresses are flagged with a "Bounced" badge on records, a warning banner on detail pages, and a dashboard alert showing total count

Added Multi-Select custom field type — create checkbox groups where multiple options can be selected (e.g., war eras served, medical conditions)

Added Medical records access control — admins can grant medical field access to specific users from the Users page. Users without access won't see medical sections on records, forms, exports, or PDFs.
Changed Redesigned Application Fields into collapsible sections for a faster, more streamlined workflow
Changed Custom fields can now be placed anywhere within a section — use the "Place After" dropdown to position them exactly where they belong on your forms
Added Guardians are now automatically added to a flight when paired with a veteran who is already on that flight — no need to assign them separately

Added Column mapping for imports — upload any CSV or Excel file and map your columns to Flight Deck fields, no reformatting needed
Added Save column mappings so future imports from the same spreadsheet format are automatic
Changed Updated Import & Export guide with new column mapping instructions

Added Customize your applications — choose which fields to show, rename labels, set what's required, and add your own custom fields
Changed Reorganized navigation and settings for easier access

Added Save & Finish Later — applicants can save a partial veteran or guardian application and return to complete it
Changed Dashboard now shows all upcoming flights instead of just the next one

Added Customizable application page — set your own header text, eligibility requirements, and service area for veteran applications
Changed Hub-specific settings now drive eligibility text, county lists, and application wording instead of defaults

Added Admins can now create new user accounts directly from the Users page
Fixed Fixed an issue where saving hub settings could fail in certain configurations

Added Hub announcements — admins and editors can post announcements visible to all hub users
Added Bell icon in navigation with unread announcement count
Added Pin up to 3 sticky announcements that stay at the top and never expire
Added Announcements appear on the dashboard and in a dedicated announcements page
Added Mark all read and automatic read tracking when viewing announcements

Added Payment tracking for guardians and veterans — record partial and full payments with running balance
Added Payments tab on guardian and veteran edit pages
Added Tracking Payments section added to the guide